Every piece of information you provide to 9bet app is stored with the utmost care. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it secure.
Our Security Features
We back our privacy commitment with real technology investment, not just words.
Every data exchange on the 9bet app platform is secured with 256-bit SSL encryption. Using bank-grade security technology, we ensure that no third party can access or read your data.
Your personal data, payment history, and betting records are stored in separate encrypted databases. Direct database access is restricted to authorized engineers only.
Our KYC process goes beyond meeting legal requirements — it also protects your account from fraud. Verified accounts are far less vulnerable to unauthorized access.
9bet app never sells your personal data to advertisers or any other third party. Your information is used solely to provide our services.
We do not retain your data longer than necessary. Personal information is deleted within a set period after account closure, except where required by law.
The 9bet app security team monitors systems 24/7. Any unusual activity detected is flagged automatically and acted upon immediately.
9bet app is the trusted platform for millions of betting enthusiasts across Bangladesh. We believe that trust is the foundation of a great betting experience — and protecting your personal information is at the heart of that trust.
This Privacy Policy document explains how 9bet app collects your personal information, the purposes for which it is used, who it may be shared with, and how it is kept secure. By using the 9bet app platform, you are considered to have accepted the terms of this policy.
This policy applies to the 9betapp.biz website, mobile app, and all services provided by 9bet app. We reserve the right to update this policy at any time, and any changes will be communicated on the platform.
9bet app only collects information that is necessary to provide its services. We never ask for personal data we don't need. See the full details below:
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During registration & KYC verification |
| Contact Information | Mobile number, email address | During account registration |
| Payment Information | BKash / Nagad / Rocket Number | During deposits or withdrawals |
| Device Information | IP address, browser, operating system | Automatically collected while using the platform |
| Usage Data | Betting history, preferred sports, login times | Automatically collected while using the platform |
| Location Data | Country, city (approximate, derived from IP) | During login |
9bet app uses your data only for specific, legitimate purposes. We never misuse it. A clear explanation of why each piece of data is collected is provided below:
9bet app takes great care when it comes to sharing your information with third parties. Only the minimum necessary data may be shared, and only in the specific circumstances outlined below:
Outside of the circumstances listed above, 9bet app will not share your information for any reason — and never with advertisers, marketing companies, or data brokers.
The 9bet app website uses cookies and similar technologies. These are small data files stored in your browser that help the platform function properly and improve your experience.
Types of cookies we use:
9bet app does not use third-party advertising tracking cookies. Your betting behavior is never shared with advertisers.
9bet app retains your data only for as long as necessary — no longer. We follow the policy below for data retention:
To request deletion of your data, email support@9betapp.biz. Data beyond legal retention requirements will be deleted within 30 days.
Every 9bet app user has important rights over their own data. We actively uphold these rights:
You have the right to know what information we hold about you. Submit a request and we will provide full details within 30 days.
You can request corrections if any of your information is inaccurate. Most details can be updated directly from your account settings.
You may request deletion of data beyond legal retention requirements. Action will be taken within 30 days.
You can request that we stop using your data for specific purposes, such as marketing communications.
You can request a copy of your data in a standard, readable format.
Any consent you have previously given may be withdrawn at any time. This does not affect the lawfulness of prior processing.
To exercise these rights, email us at support@9betapp.biz or reach out via live chat.
9bet app is strictly an adults-only platform. No one under the age of 18 is permitted to use it, and we never knowingly collect personal information from anyone under 18.
Date of birth is verified at registration, and age is confirmed through the KYC process. Should any minor's information enter our system for any reason, it will be deleted immediately upon discovery and the associated account will be closed.
9bet app may update this Privacy Policy from time to time. Changes may be prompted by:
For significant changes, we will notify you by email or via an on-platform notice at least 15 days in advance. For minor updates, the "Last Updated" date at the top of the page will be revised accordingly.
Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you object to the new policy, you may request account closure.
For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
We take every privacy request seriously and work to resolve it as quickly as possible. 9bet app is committed to building a long-term relationship of trust with you — and that relationship is grounded in transparency and honesty.
Your data is protected, your experience is guaranteed — join over 500,000 Bangladeshi bettors today.