9bet App Terms & Conditions — Please Read Before You Start

This Terms and Conditions document governs the relationship between 9bet app and its users. By using the 9bet app platform — whether visiting the website, opening an account, or placing a bet — you confirm that you have read and agreed to all of these terms.

9bet app reserves the right to update these terms and conditions from time to time. Any changes will be notified on the platform. Continued use of the platform after such changes will be taken as your acceptance of the updated terms.

The following terms are used with specific meanings in this document:

• Account: Your personal registered profile on 9bet app.
• Bet: The activity of placing money on the outcome of a sports event or game.
• Wallet: The internal cash balance in your account.
• Bonus: Bonus funds or free bets provided by 9bet app as an added incentive.
• KYC: Know Your Customer — the identity verification process.

To open an account on the 9bet app, applicants must meet the following eligibility criteria:

• Must be at least 18 years of age. Absolutely
• Must be a legal resident of Bangladesh.
• The account must be opened in your own name and for your own use.
• Each person may only hold one account.
• Must not have been previously banned from the 9bet app.

All information provided at registration must be accurate, complete, and up to date. If an account is created using false information, the 9bet app reserves the right to terminate that account at any time and, where applicable, forfeit any deposited funds.

9bet app may request a national ID, passport, or other government-issued document at any time for account verification purposes. Failure to provide these within the specified timeframe may result in the account being temporarily suspended.

The following payment methods are currently available for depositing funds on the 9bet app:

Please keep the following in mind when making a deposit:

• Deposits must be made only from a payment account registered in your own name.
• Depositing through third parties is strictly prohibited.
• Deposits are generally free of charge, though your mobile banking service's own fees may apply.
• Once your deposit is confirmed, it will be credited to your wallet instantly.

The following conditions apply when withdrawing winnings or funds from 9bet app:

1. KYC verification must be completed before withdrawing. A copy of your ID and a selfie are required.
2. Withdrawal requests are typically processed within 12–24 hours.
3. The minimum withdrawal amount is ৳500.
4. Withdrawals must be made using the same payment method used for the deposit.
5. Winnings from bonuses are subject to specified wagering requirements before they can be withdrawn.
6. If suspicious activity is detected, withdrawals may be temporarily held pending investigation.

The 9bet app does not charge any additional fees for withdrawals. However, your mobile banking service's own fees may apply. For any withdrawal-related issues, please contact our support team.

The following rules apply at all times when placing bets on the 9bet app:

• Once confirmed, a bet cannot be changed or cancelled (unless a Cash Out option is available).
• If there is a significant change to a team's lineup or rules before a match or event begins, the 9bet app reserves the right to void the affected bets.
• If incorrect odds are displayed due to a technical error, 9bet app reserves the right to void the affected bet.
• The 9bet app is not liable for internet disconnection during live betting. If a bet has been recorded in the system, it will be considered valid.
• A multi-bet containing conflicting selections on the same event (such as both teams to win) will be voided.
• If a match is cancelled before more than half of the scheduled time has been completed, bets will be refunded.

All bet outcomes on 9bet app are determined based on the official results of the relevant sports governing body. In the event of any dispute, the decision of 9bet app shall be considered final.

9bet app regularly offers a variety of bonuses and promotions. The following general terms apply to the use of these bonuses:

• Each bonus offer has its own validity period and wagering requirements, which are detailed on the offer's page.
• The welcome bonus is available once only, on your first deposit.
• Bonus funds cannot be withdrawn directly — they become eligible for withdrawal only after being wagered the required number of times.
• Multiple bonuses cannot be used simultaneously unless a promotion explicitly states otherwise.
• Attempting to abuse bonuses or exploit loopholes to claim bonus funds may result in account termination.
• 9bet app reserves the right to modify or cancel any bonus offer.

Separate terms apply to reload bonuses, cashback offers, free bets, and loyalty points. We recommend reading the details of each offer before claiming it.

The following activities are strictly prohibited on the 9bet app. Any violation may result in account termination and legal action:

• Participating in or facilitating match fixing or any form of sports corruption.
• Using the platform for money laundering purposes.
• Creating multiple accounts to claim bonus benefits.
• Placing bets using automated bots or scripts.
• Attempting to hack or gain unauthorized access to 9bet app's systems.
• Attempting to access another user's account.
• Funding your account using third-party money.
• Operating an account on behalf of someone under 18.

9bet app reserves the right to temporarily or permanently close an account without prior notice under any of the following circumstances:

• Violation of terms and conditions.
• If false information is found during identity verification.
• If fraudulent or suspicious activity is detected.
• If an account has been inactive for an extended period (more than 12 months).
• At the user's own request.

If an account is closed due to fraud or a terms violation, any funds or bonuses in the wallet may be forfeited. However, if you voluntarily close your account, any remaining wallet balance will be refunded, provided there are no pending bets.

9bet app believes that betting is entertainment — not a source of income. We always encourage our users to bet responsibly. To support this, 9bet app offers the following features:

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
• Betting Limits: You can set a maximum betting limit in advance to control how much you wager within a given period.
• Self-Exclusion: You can lock your account for a set period of time whenever you choose.
• Cooling-Off Period: You can take a break from betting for anywhere between 24 hours and 30 days.

If you feel that betting is having a negative impact on your life, reach out to our support team today. For more information, visit our Responsible Gaming View the page.

The 9bet app takes the protection of your personal information extremely seriously. Our Privacy Policyare described in detail at

In short, 9bet app:

• Never sells your information to third parties.
• All data transfers are secured with SSL encryption.
• User information is shared with government authorities only when required by law.
• Accepts requests to review or delete your information.

9bet app's liability for any direct or indirect loss arising from use of the platform is limited. 9bet app will not be held responsible in the following cases:

• Bets missed due to internet disconnection or technical issues.
• Any loss resulting from the user's own negligence or error.
• Delays or errors on the part of third-party payment providers.
• Force majeure events (natural disasters, war, cyberattacks, etc.).

Any dispute arising from these Terms & Conditions will first be addressed through negotiation. If unresolved, the matter will be settled through a mutually agreed mediator.

If you have any questions or feedback regarding these terms and conditions, please get in touch with us:

• Email: support@9betapp.biz
• Support: 24/7 Live Chat (available after logging into the platform)
• Language: Support is available in both Bengali and English.

9bet app is committed to being transparent and honest with its users. Our goal is to make your betting experience safe, enjoyable, and fair.